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Workplace skills · Beginner

Workplace professionalism and ethics

The habits employers value most in new staff: reliability, communication, teamwork and integrity.

Your qualification gets you the job. Your habits keep it and get you promoted. This course covers what employers mean by "professional", from time-keeping and communication to handling mistakes and ethical choices.

By the end you will be able to:

  • manage your time and commitments reliably
  • communicate clearly by phone, email and in person
  • work well in a team and with a supervisor
  • recognise and respond to ethical problems

What you will cover

  1. 1 Reliability and time management 15 min
  2. 2 Communicating at work 15 min
  3. 3 Teamwork, feedback and mistakes 15 min
  4. 4 Integrity and ethics 10 min
  5. Assessment: 6 questions, pass mark 70%